Terms & Conditions

Please read these terms carefully before using our fractional CTO services.

Last updated: August 28, 2025

1. Acceptance of Terms

By accessing and using the services provided by UR CTO (“we,” “our,” or “us”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our services.

2. Description of Services

UR CTO provides fractional Chief Technology Officer (CTO) services, including but not limited to:

  • Technology strategy and roadmap development
  • Team building and leadership
  • Digital transformation consulting
  • Technical architecture design
  • Technology vendor selection and management
  • Project oversight and delivery
  • Technology risk assessment and mitigation

3. Service Engagement

Initial Consultation

We offer a free initial consultation to understand your needs and determine if our services are a good fit for your organization.

Service Agreement

Formal service engagements require a written agreement outlining scope, deliverables, timelines, and payment terms.

Service Delivery

Services are delivered remotely or on-site as agreed upon, with regular communication and progress updates.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your needs
  • Grant necessary access to systems and personnel
  • Respond promptly to requests for information or decisions
  • Maintain confidentiality of proprietary information
  • Pay invoices according to agreed payment terms
  • Provide feedback and participate in review processes

5. Payment Terms

Fees

Service fees are outlined in your service agreement and may be based on hourly rates, project-based pricing, or retainer arrangements.

Payment Schedule

Payment terms are specified in your service agreement. Late payments may result in service suspension or termination.

Expenses

Reasonable travel and accommodation expenses for on-site services will be billed separately with prior approval.

6. Intellectual Property

Client Materials

You retain ownership of all materials, information, and intellectual property you provide to us.

Our Deliverables

Upon full payment, you receive a license to use deliverables created specifically for your project. We retain rights to general methodologies and frameworks.

Third-Party IP

We respect third-party intellectual property rights and will not knowingly infringe upon them.

7. Confidentiality

Both parties agree to maintain the confidentiality of:

  • Business strategies and plans
  • Technical specifications and designs
  • Customer and employee information
  • Financial and operational data
  • Proprietary methodologies and processes

Confidentiality obligations survive the termination of our service agreement.

8. Limitation of Liability

Our liability is limited to the amount paid for services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Service Availability

While we strive to provide reliable services, we do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

11. Termination

Termination by Client

You may terminate services with written notice as specified in your service agreement.

Termination by UR CTO

We may terminate services for non-payment, breach of terms, or if we determine we cannot effectively serve your needs.

Post-Termination

Upon termination, you remain responsible for payment of services rendered and expenses incurred.

12. Dispute Resolution

We prefer to resolve disputes through direct communication and negotiation. If disputes cannot be resolved amicably, they will be subject to binding arbitration in accordance with applicable laws.

13. Governing Law

These terms are governed by the laws of the jurisdiction where UR CTO operates. Any legal proceedings will be brought in the appropriate courts of that jurisdiction.

14. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of updated terms.

15. Contact Information

If you have questions about these terms or need to discuss specific arrangements, please contact us:

Email: hello@ur-cto.com
Website: ur-cto.com